Shipping FAQ
Know everything here.
What is Kitchen Konnection’s Shipping Policy?
Kitchen Konnection promises to provide you with the best shopping experience at every step of the way. We at KK strive to deliver the purchased products, fresh and in the fastest time possible.
How much does shipping cost?
Kitchen Konnection offers absolutely free island wide shipping on all products, i.e. shipping to any location in Singapore is absolutely free on a minimum order of $20 (fresh dairy) $20 (dry rations) $25 (fresh and dry).
Which delivery services do we use?
All the fresh dairy products ordered at KK are delivered to your door step by a dedicated team of Kitchen Konnection riders. The dry rations and life style items may be delivered by a 3rd party vendor.
How quick is the shipping?
The fresh dairy orders placed at buzzsgp.com are shipped on the next scheduled delivery day, subject to confirmation by 4 pm. Dry rations 3-4 days
When can I expect my order to arrive?
We will aim to deliver the fresh dairy order within the time indicated for your delivery zone. Unwarranted weather conditions may affect these times. Non dairy items (Dry rations/ Life style) will be delivered via a 3rd party vendor within 2-4 days.
Can I track my order?
Please feel free to contact us at www.buzzsgp.com or send us a WhatsApp message on 82921131 and we will be glad to answer.
Returns/Exchange/Cancellations/Redelivery
Goods once delivered will not be exchanged and there will be no refund. In case of a no show at delivery, the order will be reprocessed in the following manner :
- The order will be re delivered at the next scheduled delivery day for the region.
- Cancellation with a $5 charge.
- Self Pick up at no charge.
- We encourage our riders to call in case of no response. The calls will come from a Singapore or Malaysia number.